The Quote & Ordering Process

Service Process

  • 1 Customized demand
  • 2 Offer quotation
  • 3 Design scheme
  • 4 Design modification
  • 5 Confirm pattern
  • 6 Order payment
  • 7 Manufacturing
  • 8 Logistic delivery
  • 9 Confirm receipt

Need branded items? Ok, let’s go…

Once you’ve found the item you’d like to purchase, you can get a quote by selecting the amount of items you would like, and then click the ‘Get a Quote’ tab below this item. We’ll get your digital enquiry and get right onto working on the best possible turn around and price for your needs.

That said, you can always call us on  00971 0585466088 or email us at [email protected] with your query.

Once you’ve contacted us, you will be emailed a quote with all the information including unit price, set-up charges and delivery costs.

Your quote will also include the additional details you might need, such as the product size, colours available, print areas and lead times. All of these items are factored into the cost per item.

Please confirm your order: when you are ready to confirm the order, simply reply to the email with your confirmation and we’ll proceed.

You will need to provide the following details if you haven’t already been asked for them: your company name, delivery address, invoice address, your deadline and the artwork you would like to be printed. If your logo is not in the right format (we use .pdf and .AI) or you are unsure about the correct colour or size, please reach out and we can help.

Once we have received this information, we will then send you an order confirmation, to make sure we have all the detailed correct.

Approve it!

We will then send you an artwork proof: a PDF of your chosen promotional item with your artwork on it. You will need to check this carefully in case any changes need to be made – otherwise, you can approve it! Please double-check this step as we can’t refund custom items if the artwork has been approved at this step. Once the proof has been approved, we will start the printing process.

Receive your products

When your order has been dispatched, you will receive an email confirming your order is on it’s way to you.

Once you’ve received your order, please let us know you’ve received it.

Want to see a sample? Let us know and we can arrange this for you; some of our product samples are free but some of the more expensive samples will have a small cost attached to them.