Refund Policy

We are happy to offer a refund policy under specific circumstances. If the artwork has been confirmed, and the product comes back incorrect, we are more than happy to re-do the run of items or a portion of the order that is incorrect.

As we cannot refund items that have been faithfully reproduced according to the approved artwork provided by the client, we advise you to double-check all the artwork before granting approval.

We accept returns within 7 days of receipt, only if their delivery packaging has not been opened or the products are damaged or wrong product or with the wrong logo artwork. Please notify us and return the box in its original packaging. In such instances, we will endeavor to send you another or refund the payment.

We can only accept returns of products that have not been tampered with, are sealed and remain in the original packaging. If all these conditions are met, please ship your products back to us using a registered courier service and we will issue a full refund. Please note that we reserve the right to refuse any returned shipments if the product has been used or tampered with. Shipping & Handling fees are non-refundable.

Cancellation Policy

Customer can cancel their order within 24 hours; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 45days for the refund transfer to be completed.

For special orders, samples fee can’t be refund and order can’t be cancelled if the production has already started as per the official purchase order confirmation from the clients.

Refunds will be done only through the Original Mode of Payment


We deliver our Products to all Countries and mainly UAE. Shipping will be done by a third-party courier.
Delivery within UAE cities shall be in 2 – 5 working days and from 5 to 20 days working Days to Other Countries.

UAE Delivery Fees will be a Flat Rate of AED30 for goods under parcel of 3kg and  for good over 3kg, please contact [email protected] for a quote.

Delivery Fees outside UAE will be mentioned on the checkout page depending on the country and location. Avoid any delivery delay by providing your full address along with your contact details.

When check out, it will show the shipping costs and estimate delivery time, if you have any queries please contact [email protected]

An email confirmation will be sent to the customers with the detailed of products purchased, delivery charge, delivery estimate time and refund policy.

The time duration for the shipment to reach the customers:

  • International and GCC countries – 7-10 day
  • Delivery Charge are based on the weights of the parcel, please contact [email protected]